WIND on planned network outage: “we’ll need to shut it down for a while”

Graham Kingma, Head of Call Centre Operations at Wind Mobile has informed WIND Mobile customers in GTA and Calgary that a planned network outage to make the network better. This outage will happen between 1:00am to 3:00am on Wednesday morning.

Kingma states “Hey everyone. WIND customers in the GTA, Calgary and the surrounding areas may experience an interruption of network service between 1am and 3am EST tonight (early morning Wednesday, February 24th 2010). We’re upgrading the system – trying to make the network better, and unfortunately that means we’ll need to shut it down for a while. Hopefully most of you won’t even notice, but for those of you who are out and about, or working the night shift, or watching the late show, you may be inconvenienced by this brief interruption of service. We really appreciate your patience.”

Perhaps they are getting ready to officially launch Edmonton this week… we’re hearing the date is the 25th.

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