According to CIBC’s official Twitter account, the bank’s mobile app isn’t working for those who have upgraded to iOS 9. Users are apparently unable to log into CIBC’s dedicated iOS banking app and get stuck at its password input screen.
@LoFloOfficial I can now confirm there’s an issue w/the update to iOS 9. Ur patience is appreciated as the tech team works on a fix. ^RG
— CIBC (@cibc) September 16, 2015
@LoFloOfficial Additionally, this issue is not specific to iOS 9 users. Once the issue is resolved, u may use the app as normal. 2/2 ^RG — CIBC (@cibc) September 16, 2015
CIBC says it is working a fix for this issue and will likely update its customers via Twitter when a solution has been found.
@cibc : What the hell is wrong with your app ! It’s the latest version (downloaded an hour ago) + iOS 9. pic.twitter.com/5TGdx3lSBR
— Pierre Jessop (@PierJes) September 16, 2015
iOS 9 launched yesterday afternoon, though an unexpected bug delayed the launch of watchOS 2, Apple’s wearable platform.
It’s unclear if other apps have been affected by Apple’s operating system update. Numerous Canadian developers – 1Password, CBC Sports and WattPad – have already released updates to their applications, adding iOS functionality like split screen multitasking and Spotlight indexing.